Support
We read every message
Language Board is made by a small team. If something is broken, confusing, or a word is wrong in your language, tell us — corrections of that last kind are especially welcome.
Frequently asked
What age is Language Board for?
It is built for roughly ages 2 to 6 — the stretch where children are naming everything in sight. There is no reading required: a child taps a picture and hears the word. Older children learning a new language find it useful too, as a picture dictionary.
Is there one app per language?
Yes. Each language is its own app, so your child sees only the language you chose — no menus to get lost in and nothing to switch by accident. Pick the language you want and download that app.
How much does it cost?
Every app is free to download with three full categories — animals, food and shapes, 30 words in total. Unlocking the remaining 18 categories is a single one-time purchase. There is no subscription and no recurring charge.
Does it work without an internet connection?
Yes. The illustrations and the audio for all 210 words are bundled inside the app, so it works on a plane, in a car, or anywhere else with no signal.
Does the app collect any data about my child?
No. Language Board collects nothing at all: no personal information, no analytics, no device identifiers, no location, no cookies. Nothing is sent to any server. Your language preference and scroll position are the only things stored, and they stay on the device.
Are there ads or in-app pop-ups?
There are no ads, no third-party content, and no social features. The only links that leave the app sit behind a parental gate that asks a question a small child cannot answer.
How do I restore my purchase?
Open the app, go to the upgrade screen and tap “Restore Purchases”. Make sure you are signed in with the same Apple ID that made the original purchase.
The sound is not working. What should I check?
Every word is a recording bundled with the app, so nothing needs downloading and it works with no internet connection. Check that the device volume is up and that the ringer switch is not on silent; on iPhone the side switch mutes app audio even when the volume is up.
Can I get a refund?
Refunds are handled by Apple, not by us. You can request one from reportaproblem.apple.com using the Apple ID that made the purchase.
Still stuck?
Email lang-board@baansoftware.com and tell us which app (English, Spanish, French, German, Italian, Portuguese, Russian, Arabic), which device, and what happened. A screenshot helps more than anything else.